Getting started
Create your account, sign in, finish guided setup and find your way around.
- Find your way around Personal360A tour of the Personal360 layout - the sidebar sections, the household selector, the search and ask bar, the setup progress strip and your account menu.
- Create your Personal360 accountSign up with your name, email and a strong password, or with Google where available, then create your first household to start adding records.
- Sign in and sign outHow to sign in with email and password or with Google, how long a session lasts (8 hours), and how to sign out from the account menu.
- Reset a forgotten passwordRequest a reset link from the sign-in page, then set a new password within 60 minutes. The link works once, and your other sessions are signed out.
- Set up your household with guided setupGuided setup walks you through five steps - household, people, file storage, documents and health - with a progress ring, a recommended next step and optional skips.
- Understand your dashboardThe dashboard shows a household overview of people, expiring documents, appointments and medications, plus household health and a printable emergency summary.
- Search your records or ask a questionUse the bar at the top of every page to find people, documents, medications, reports, appointments and utilities instantly, or press Ask for an answer from the assistant.
- Get help and contact supportFind answers in the Help Center, open help for the page you are on, use proactive tips or the assistant, and send a request to the Personal360 support team.