Use a person's profile

A person's profile brings together their government IDs, bank accounts, documents, medical records and history, with edit, reveal, login and sharing controls.

Updated 16 Oct 2026

Overview

Each person has a profile page with everything filed against them. Open it from People by clicking their name. What you can do on it depends on your role. See Roles and permissions.

The profile has these parts:

SectionWhat it holds
Login & accessTheir own sign-in and role, if any
Shared accessOther households this person is shared into
Government IDsMasked IDs, phone numbers and addresses
FinancialBank accounts, masked
DocumentsIDs and documents, with files and expiry status
MedicalMedications and medical reports
HistoryJobs, Addresses and Travel

Before you start

Steps

Edit details

  1. Open People and click the person's name.
  2. Click Edit details to change name, preferred name, date of birth, gender or addresses, then click Save.
  3. Click Edit government IDs (only filled fields change) to add or update an ID, then click Save. Leave a field blank to keep its current value.

See a masked value

  1. In Government IDs, click Reveal next to a value.
  2. The full value shows. Click Hide when done.

Add records

  1. In Financial, click + Add bank account.
  2. In Documents, use the uploader or + Add single document (details only).
  3. In Medical, use + Add medication or + Add single report (details only).
  4. In History, use + Add job, + Add address or + Add trip.
Important:Every reveal is logged in the activity log with who did it and when. Only reveal values when you need them.

Example

Asha Rao opens her father's profile, clicks + Add medication and enters his blood pressure tablet. Later, at the bank, she clicks Reveal on his PAN, reads it out, and clicks Hide.

FAQs

Who can click Reveal?

Owners and Adults. Others see "Not permitted". See Reveal masked values.

How do I delete a person?

An Owner can click Delete person at the top of the profile. This permanently deletes the person and all their records.

Why does the profile say "Shared from … — read-only"?

The person belongs to another household and has been shared into yours. You can view but not edit. See Share a person across households.

Troubleshooting

I don't see Edit details or any + Add buttons

Your role is read-only, or you're viewing a shared person. Ask an Owner of the person's home household for access.

The number badge next to a section shows 0

Nothing has been added in that section yet for this person.

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