Use passkeys
Add a passkey to your account in Settings so you can sign in with your fingerprint, face or device PIN, and rename or remove passkeys you no longer use.
Overview
A passkey lets you sign in without typing a password. Your phone, computer or password manager keeps a private key and unlocks it with your fingerprint, face or device PIN. Personal360 only stores the matching public key, which is useless to anyone who steals it, and passkeys cannot be phished: they only work on the Personal360 site they were made for.
Passkeys sign you in to an account you already have. They never create a new account.
Before you start
- You need to be signed in. A passkey is added to the account you are using.
- Your administrators must have switched passkeys on. If you don't see the Passkeys card in Settings, they aren't available yet.
- Use a recent browser on a device with a screen lock (fingerprint, face or PIN).
Steps
Add a passkey
- Open Settings from the sidebar.
- In the Passkeys card, type a name you will recognise, for example "Work laptop".
- Click Add a passkey.
- Follow your device's prompt and confirm with your fingerprint, face or PIN.
- The passkey appears in the list with the date it was added.
Sign in with a passkey
- On the sign-in page, click Sign in with a passkey.
- Pick your passkey and confirm on your device.
- You land on the Dashboard.
Rename or remove a passkey
- Open Settings and find the Passkeys card.
- Click Rename to give a passkey a clearer name, or Remove to delete it.
- A removed passkey stops working straight away. Your other sign-in methods are not affected.
Example
Meera Pillai adds a passkey called "Meera's phone". Next morning she opens Personal360 on the phone, taps Sign in with a passkey, looks at the screen and is in, with no password typed.
FAQs
Can I still use my password or Google?
Yes. Adding a passkey doesn't switch off any other way you sign in.
Is my fingerprint sent to Personal360?
No. Your fingerprint or face never leaves your device. The device only confirms to Personal360 that you unlocked the passkey.
How many passkeys can I have?
Up to 10 per account.
Why can't I use my passkey on another address of the site?
A passkey works only on the web address it was created for. Use the usual Personal360 address.
Troubleshooting
"This device already has a passkey for your account."
That device is already set up. You can sign in with it now.
"Cancelled — no passkey was added."
The device prompt was closed. Click Add a passkey again.
"That passkey couldn't be used to sign in."
The passkey may have been removed, or belongs to a different site. Sign in another way, then add a new passkey in Settings.
The Passkeys card says passkey sign-in is switched off
Your administrators have turned passkeys off for now. You can still rename or remove saved passkeys; sign in with another method meanwhile.